Bob Morgan Services Limited (BM Security) Job Vacancies

Employment with BM offers great career opportunities in each of our departments.

BM is a leading security company in Kenya and employs over 5000 staff.

Being part of our team means working for a professional organization with high commitment to its employees.

By working for BM you will embark on a rewarding career and develop crucial skills.

Job Opportunities:

BM is a locally incorporated security service provider and a force to recon with in provision of security solutions in Kenya (Manned Guarding, Cash Management, Dog Services, Integrated Electronic Security, Alarm Response Services, plus our recent launch product Courier Services).

In line with our strategic plan, we are looking for suitable talent to join the BM family in various capacities as listed below:

A. Operations Department

1. Regional Manager
(2 Posts)

Reporting to the Operations Director, the Regional Manager will be the overall-in-charge of the Company functions in the region concern.

The main duties will be:

• Branch resource management (guards deployment, transport, assets etc)
• Customer service, business growth and development in numbers of clients and product diversification
• Meet financial targets
• Visit incident scenes, investigate, compile detailed report, conduct security survey and design appropriate assignment instructions
• Carry out intelligence threat assessment and brief stakeholders appropriately
• Liaise with relevant law enforcement agencies in solving crime and other security matters.
  

The ideal candidate should have the following qualifications:

• A University degree in Business Administration, Commerce, Social Sciences or equivalent with additional qualifications such as certificate’s in security management as an added advantage
• At least 5 years experience in a commercial environment 3 of which must be at management level or equivalent with proven result track record.
• Understand operational risks in the sector, adept in use of computers
  

2. Control Room Controllers
(2 Posts)

Reporting to the Head Controller, the controller’s responsibilities are:

• Client liaison and maintaining detailed report entries in the Occurrence Book,
• Manning a very busy radio communication centre,
• Appropriate dispatch of alarms response teams and maintained movement details
• Logging of alarms communication,
• Monitor vehicles and motorbikes movement both online and on radio communication.
  

The ideal candidate should have:

• Diploma in Information Technology, Engineering or related field
• Must be computer literate, excellent communication and interpersonal skills
• Good listener, patient, keen with details and willing to work for long hours
• Age between 30 – 37 years
  

3. Training Manager

Reporting to the Operations Manager with the following responsibilities:

• Ensure the development and management of the company training functions so as to meet the stakeholders’ and customers’ needs,
• Formulate training policies that will enhance the company's financial viability,
• Ensure that the training programmes are relevant to the customers/market
• Monitor recruits performance
• Ensure that both internal and external examinations are conducted in accordance with laid down procedures
• Co-ordinate research, consultancy and evaluate the training programmes offered and market courses offered by the company
• Develop training systems and procedures that ensure sound management of scarce resources.
  

Knowledge and Experience:

• Degree in Education (Administration) or Management with professional qualifications such as CPA (K) CPS (K) or equivalent.
• Must be computer literate At least 6 years experience in a training institution of which 3 must have worked in a senior position in a business environment or security organization.
• Excellent Interpersonal skill
  

4. Training Officer/Instructors

Reporting to the Training Manager, the main duties and responsibilities are:

• Participate in formulation and update of training manuals
• Conduct relevant training courses for guards, controllers, supervisors, crews and other staff
• Evaluate trainee’s performance, compile training reports and make recommendations
• Carryout field training in liaison with the clients with the aim of improving guards performance
• Manage new guards induction and retraining program.
  

Requirements:

• Diploma in education or University degree in education (relevant degree in security management will be an added advantage)
• Five years work experience in security field of which three must be on actual training
• Good communication and interpersonal skills, computer literate, result oriented, undoubted integrity and willing to work long hour

5. Deployment/Staffing Officer Operations

Reporting to the Branch Managers, the successful candidates will be responsible for:

• Guards performance supervision
• Ensure that guards in various locations are well equipped as per company standards and client expectation
• Provide deployment returns and make entries in the Deployment Occurrence Book as well as make detailed reports
• Ensure appropriate deployment of guards where shortage has been identified
• Ensure that all assignments have relevant instructions
• Meet clients and handle their complains as well as discuss guards performance
  

Requirements for the above position:

• “O” level certificate with a mean grade of C+ and above. Any additional training will be an added advantage
• Work experience in the security industry of at least 2 years
• Valid motorcycle riding license with minimum two years riding experience
• Excellent communication, interpersonal skills
• Unquestionable integrity and willing to work long hours.
  

6. Assistant Manager/Courier Services

Reporting to the Manager/Cash and Courier Services, successful candidate will be responsible for:

• To grow the courier services business to all regions of the country
• Oversee sales function for courier in liaison with the Regional Managers
• Responsible for management of courier customers by ensuring that sales targets are achieved, through loyalty and new clients acquisition
• To prepare sales reports and evaluation of territory performance and on monthly, quarterly and annual basis
• To carry out market survey, intelligence and research in liaison with marketing so as to facilitate preparation of effective marketing plans
• Ability to prepare and do presentations to customers on courier services
• To initiate market driven value-adding services on courier services
• Participate in pricing strategies input
• Any other duties as may be assigned by management from time to time
  

The ideal candidate must have the following

• Must be a university Degree holder in business related field with a Diploma in sales and Marketing as an added advantage.
• Must have at least four years selling experience in the service industry preferably in courier industry
• Must have good business acumen, communication, organization and interpersonal skills
• Demonstrate strong leadership skills, team player, results oriented, analytical, innovative and strategic thinker
• Must be computer literate.
  

7. Branch Managers
(3 posts)

Reporting to the Operations Manager, the Branch Manager will be the overall-in-charge of the Branch functions. The main duties will be:

• Co-ordinate the Branch activities in regard to deployment, finance and other relevant procedures
• Ensure that performance targets are meet in line with the department/company objectives and strategies
• Ensure timely preparation of monthly, quarterly and annual financial performance reports.
• Ensure customer satisfaction in regard to service delivery as well as attend to client issues
• Carry out market intelligence and enhance the growth of business in the branch
• Any other duties as may be assigned by the senior managers.
  

The ideal candidate should have the following qualifications:

• A University degree in Business Administration, Commerce, Social Sciences or equivalent
• At least 5 years experience in a commercial environment 3 of which must be at management level.
• Must be 30 years of age and above
  

B. Marketing Department

1. Regional Sales Executive
(2 Posts) – Western & Coast Region

Reporting to the Regional Manager, the Regional Sales Executive will lead the marketing and business growth in the region including:

• Promote the company’s products and services to existing and prospective clients as part of the overall strategy of strengthening the company’s presence
• Management of the company’s public image/relations function in the region
• Continually identify quality and service improvements and ensure these are integrated in the service delivery in liaison with the Regional Manager
• Enhance the business growth in the region in all product lines and that financial targets are meet by participating in debt collection.
  

The ideal candidates should have the following qualifications:

• A University degree in Business Administration, Commerce, Social Sciences or equivalent
• 5 years experience
• Demonstrated leadership qualities and management capability in work performance
  

C. Finance & Accounts Department

1. Credit Controller

Reporting to the Senior Credit Controller, the Credit Controller will be required to:

• Participate in the invoice generation and ensure its accuracy
• Maintaining customer data file
• Operating the sales ledger and allocating the cash received
• Reconciliation of assigned accounts
• Ensure allocated targets are achieved
• Handle clients complains and liaise with other relevant departments
• Provide weekly and monthly reports
• Analyze customer credit worth through risk assessment and limits.
  

The ideal candidate must have the following

• Be a university Degree holder in business related field with a Certificate or Diploma in Debt Management.
• Five years experience, of which you must have served for 3 years in a similar position
  
• Have good analytical, interpersonal and communication skills
• Must be knowledgeable in accounting software e.g. pastel
• Be a person of high integrity
  

D. Human Resources & Administration Department

1. Customer Service Manager

Reporting to the Managing Director, the selected candidate will be responsible for ensuring that consistent and high level services are delivered to both internal and external customers, participation in all customer service activities including:

• Managing day-to-day activities of the customer centre to ensure superior quality of customer service
• Establish and maintain service standards at all times
• Resolve customer service issues satisfactory and with requisite speed
• Manage the centre team to achieve performance standards
• Manage centre budget and efficiency
• Identify systemic quality improvement opportunities
• Anticipate and manage all attendant risks
• Carryout customer satisfaction survey’s.
  

The ideal candidate should possess

• a degree in communication or related field with 4 years of work experience in the service industry.
  
• A Diploma in Communication, Marketing or Customer Relationship will be an added advantage.
• Excellent communication, interpersonal, negotiation and leadership skills.

2. Fleet Manager

Reporting to the Head of Human Resource and Administration.

Successful candidate will be responsible for the management of company fleet and workshop.

Specific responsibilities are:

• Ensure availability of motor vehicles and motorcycles for the performance of company activities at all times
• Ensure proper repairs and maintenance is carried out effectively and efficient
• Prepare weekly, monthly reports in regard to maintenance and running cost
• Managing day-to-day activities of the transport section
• Establish and maintain service standards at all times
• Manage the section team to achieve performance standards
• Manage section budget
• Put in place systems and procedures to ensure quality improvement
• Develop and review transport policy.
  

The ideal candidate should possess a degree in mechanical engineering or related field with 4 years of work experience in the service industry. Should be self driven, innovative; possess good communication and leadership skills.

3. Deputy Manger/HR & Administration

Reporting to the Head of Human Resource and Administration with the following key responsibilities:

• Participate in the development and management of the department budget
• Participate in the development of the human resource policies and procedures in line with the best practices
• Administer the companies insurance portfolio
• Maintain industrial harmony in the company
• Participate in the selection, recruitment, development and succession planning
• Participate in the development and evaluation of performance management standard
  
• Oversee the management of the company property and premises
• Prepare monthly departmental reports

The ideal candidate should:

• Have a degree in social sciences or related field with a high diploma in Human Resources Management
  
• Have at least 5 years working experience in a busy service industry, two of which should be in a management position in HR
• Possess excellent communication, interpersonal and leadership skills.
  
• Be self driven, results oriented, and good team player

E. BM Systems

1. Technical Manager

The Technical Manager will report to the Managing Director, and shall be in charge of the management of BM Systems.

The main duties will be:

• Advise Directors and Management on all technical and operational matters
• Liaising with external suppliers in regard to new products and technologies
• Establishing, monitoring and implementation systems and procedures to ensure client satisfaction as well as enhancing the company profitability.
• Setting performance targets for all the staff in the company with an aim of achieving overall objectives
• Participate in business planning, budget preparation and ensure proper controls are put in place in the management of the budget allocation
• Ensure timely preparation of monthly, quarterly and annual financial performance reports.
• Ensure customer satisfaction in regard to service delivery as well as attend to client issues
• Carry out market intelligence and enhance the growth of business in the company
• Any other duties as may be assigned by the Directors.
  

The ideal candidate should have the following qualifications and skills:

• A University degree in BSc in Electrical and Electronic Engineering or equivalent, Post graduate diploma in sales and marketing and a Masters degree in relevant field would be an added advantage
  
• Minimum eight (8) years experience gained in relevant field (Technical), four of which should be in a senior management position in a large commercial company/organization.
  
• Must be 35 years of age and above.
  
• Excellent interpersonal, communication and presentation skills
  
• Strategic and innovative thinking and ability to work independently.
  
• Self driven and able to achieve results through people.
  

Application

If you meet the requirements, send your application together with detailed CV, indicating current salary, contacts of at least three referees and daytime telephone contacts to the Human Resource & Administration Manager, to reach us not later than 2nd July, 2009, by email to: careers @ bmsecurity.com

Feedback shall be provided through email and those who do not hear from us by 16th July, 2009 should consider their applications unsuccessful.

"Canvassing either direct or indirect will lead to automatic disqualification. We believe in equality, diversity and best practice in our recruitment process."