Duty Controller Passenger Ramp Services: Kenya Airways Jobs and Careers

Welcome aboard Kenya Airways!

Kenya Airways prides itself in being the Pride of Africa. We fly to thirty six destinations worldwide, most of them being in Africa. We have recently expanded our fleet with the acquisition of four modern Boeing aircraft in the 777 series. At Kenya Airways we believe that our greatest asset is our people.

When you join Kenya Airways we provide you with training, the systems and tools you require to perform and best of all, an environment that will enable you achieve your full potential.

Job Title: Duty Controller Passenger Ramp Services

Location: Nairobi,KE

Department: Passenger Ramp Services

Grade: H10

Closing Date: 26-Jun-2009

Brief Description

• To ensure efficient & cost effective service delivery in compliance with GH contracts and service level agreements.
  

Detailed Description

• To implement and consistently deliver service to agreed scope and standards.
• To ensure an efficient cost effective delivery of services within agreed scope and standards.
• To ensure staff levels and shift patterns are optimized to improve productivity and reduce costs.
• To ensure use of equipment is optimized to improve productivity and reduce costs.
• To ensure a safe & secure working environment in compliance with relevant legislative/industry requirements.
• To ensure effective liaison with other services providers to ensure cost effective service delivery.
  

Job Requirements

• Customer service experience airline industry.
• Cost conscious.
• Supervisory experience.
• Communication intrapersonal skills.
• Awareness of industry standards & requirements.
• University degree or relevant industry qualification.
  

Additional Details

• Leadership.
• Results orientated.
• Service focused.
• Proactive.
• Team player.
• Self motivated.
  

How To Apply

Click here to apply