Revenue / Cost Assurance Analyst Job Vacancy: Telkom Kenya - Orange

At Telkom Kenya our employees are our best assets and we are committed to promote their development here in Telkom Kenya.

We are looking for self-driven and results oriented individuals to fill the following challenging and exciting positions in the Finance Department.

Job Title: Revenue / Cost Assurance Analyst

Department: Finance

Section: Revenue Assurance

Responsible to: Head of revenue Assurance

Main Purpose of the Job

• To carry out systematic analysis on revenue and cost impacting processes to ensure that all revenue is recognized, collected and reported.

Key Responsibilities

• Ensure that the integrity of TKL/Orange revenue and costs accuracy through the revenue chains by systematic controls and reconciliations.
• Manage revenue and cost impacting issues from identification to quantification and resolution..
• Systematically Analyze processes and trends to identify weakness and risk and to make recommendations for actions to prevent lose.
• Through recommendations/reviews implement and whenever possible automate new controls, for amending existing controls which are used to support and improve revenue integrity.

Tasks

• Issue detection and description
• To collect Fraud and RA Issues from across all channels
• Check reconciliation and controls results for discrepancies
• Check Fraud and Revenue assurance tools reports for anomalies
• Describe and qualify issues in the Fraud and Revenue assurance Issues and Action Plan list
• Estimate impact, amount lost or at risks and prioritize issues
• Root cause analysis and Action Plans
• Identify contributors and collect information to ensure full understanding of the issue
• Identify main causes (error in process, contract, work method, IS functionalities or treatments,…) and. actors to be involved in the Action Plan
• Define, describe and propose revenue recovery and loss prevention action plan
• Define indicators to follow up progress of implementation Action Plan
• Propose Action Plan owner
• Support and follow up Action Plan
• Support Action Plan owners
• Report weekly on revenue collected, losses avoided in the F&RA Issues and Action Plan list
• Communicate and report on Fraud and RA activity
• Take part in Interdisciplinary F & RA Forum, required change / project meeting
• Advise key business areas of Revenue Assurance issues
• Report monthly on losses, revenue collected and avoided losses in the F&RA Report

Communication Demands

Internally:

The internal relationships will be with all departments involved directly or indirectly in end to end revenue chains of which:

• Project Teams / Stakeholders
• Other areas of Finance,
• Customer Care, Marketing
• IT & Networks Support and Design
• Wholesales
• Compliance for financial risk and Fraud/corruption risks
• Other peers
• Occasionally with TKL top management
  

Externally

• Group Fraud and Revenue Assurance team
• Occasionally with other affiliates or Group entities’ F&RA Managers

Skills

Problem Solving:

• Perform in depth analysis of data to identify, estimate, propose revenue recovery and loss prevention action plans for revenue impacting issues.
• Identify reoccurring issues and RA report trends. Design and recommend controls to prevent losses.

Risk Assessment.

• Calculate the risk and impact of potential issues.
  
• Engage with sponsors and senior managers to articulate risks to revenue integrity.

Decision Making:

• Recommend and approve Test Strategy as part of the management of Fraud and RA tools).
• Analyze the effects and assess risks for change induced by new projects, offers, tools on TKL revenue in terms of processes and systems.
• Propose and implement action plans
• Make recommendations to Revenue Assurance Manager.
• Provide information and recommendations to all involved departments to aid decision making.
• Identify, priorities and manage workloads and obstacle escalation to meet deliverables within agreed timescales.
  

Strategic Influence:

• Assist the RA Manager to develop and implement a long term revenue integrity strategy supported by annual operating plans.
  

Security dimension:

• The RA analyst deals with sensitive and therefore confidential data.
  

Knowledge and Experience

Education:

• Bachelors Degree in a related field
• Certificates in Finance/Accounting will be an added advantage
• Proficiency in computer

Experience:

• Experience in the telecoms industry
• Good level of understanding in IT systems
• At least one field operational experience in one of the following domain:

o Network
o IT
o Revenue / cost assurance
o Fraud / Audit / Controls
o Process / project management
o Customer management

Key Competencies

Essential to the job:

• Candidates will be self starters and be proactive in gaining information from other functions
• Strong analytical skills
• Ability to manage and influence cross functional groups
• Strong communication and presentation skills
• Strong spreadsheet skills (Excel)
• Organized, enthusiastic and self driven.
• Excellent verbal and written communication
• Strong project management skills.

Desirable: (Good to have but can be acquired on the job)

• Knowledge of the TKL network and rating/billing systems
• Knowledge in Telcom regulatory environment
• A good working knowledge of Business Objectives
• A good working knowledge of SQL and RDBMS
• Knowledge in Revenue / Cost Assurance and its techniques
• Capacity to analyze processes and work method
• Basic risk management skills
• Ability to transfer skills
• A good working knowledge in office automation tools: Word, Excel, BO, Visio.

Mode of application

All the interested candidates are requested to send their applications to chro @ telkom.co.ke

Please mark the job title as your subject on the application letter and attach a detailed CV.

The timeline for applications is 24th Jun, 2009.

If you do not hear from us by 24th July, 2009 please consider your application unsuccessful